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viva water dispenser manual
Product Overview
The Viva water dispenser delivers hot and cold bottled water with a sleek design. It supports models A1313361VB and 7LIECH-SC-SSF‚ offering 16‑page manuals‚ 16‑page specs‚ and easy bottle removal. Features include a drain cap‚ silicon plug‚ and user‑friendly interface.
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Specifications
Model A1313361VB: 16‑page manual‚ 16‑page spec sheet. Model 7LIECH‑SC‑SSF: 16‑page manual‚ 16‑page spec sheet. Both support hot/cold bottled water‚ drain cap‚ silicon plug‚ and easy bottle removal. Dimensions‚ capacity‚ and technical details are listed in the user manual. 2021-02-17. 16‑page spec.
Model A1313361VB Dimensions and Capacity
The Viva A1313361VB water dispenser is engineered for compact office environments while delivering robust performance; Its external footprint measures 14.5 inches in height‚ 12.0 inches in width‚ and 8.0 inches in depth‚ fitting comfortably beside desks or under countertops. The unit’s mass is 9.2 kg‚ providing stability during operation yet remaining lightweight for routine relocation. The internal reservoir holds a standard 1.5‑liter bottled water container‚ with a maximum capacity of 1‚500 mL. The hot‑water chamber accommodates a 0.5‑liter bottle‚ enabling quick switching between hot and cold options. Power consumption is rated at 120 V/60 Hz‚ drawing a maximum of 1.8 kW during heating cycles‚ and includes an energy‑saving standby mode that reduces power draw to 0.5 W when idle. Operating temperature ranges from 5 °C to 45 °C‚ guaranteeing reliable performance in typical indoor climates. The A1313361VB model is ideal for small offices and home settings where space is limited but hot and cold water are needed. The dispenser also features an intuitive LED indicator panel that displays water temperature‚ bottle status‚ and error codes‚ allowing users to monitor operation at a glance. A quick‑release latch simplifies bottle changes‚ and the integrated drainage system directs excess water into a built‑in tray‚ preventing spills on the surrounding surface. The stainless steel finish resists corrosion and is easy to wipe clean. The unit’s rubberized foot pads prevent floor scratches. The A1313361VB model is compatible with standard 1.5‑liter and 0.5‑liter bottles from major manufacturers‚ making it easy to source replacement containers. The device’s design complies with UL and CE safety certifications‚ providing peace of mind for both commercial and residential users.
Model 7LIECH-SC-SSF Technical Details
The Viva 7LIECH‑SC‑SSF water dispenser is a dual‑temperature cooler designed for office and home use. It supports 16‑page user manuals and 16‑page specifications‚ providing detailed guidance for installation‚ operation‚ and maintenance. It’s dimensions are 14.0 inches tall‚ 11.5 inches wide‚ and 7.5 inches deep‚ with a weight of 8.5 kg‚ allowing it to fit comfortably on desks or under counters. The internal reservoir holds a standard 1.5‑liter bottle‚ while the hot‑water chamber accommodates a 0.5‑liter container. Power is supplied at 120 V/60 Hz‚ with a maximum draw of 1.6 kW during heating and a standby consumption of 0.4 W. Operating temperatures range from 5 °C to 45 °C. The device features a drain cap and silicon plug for easy drainage‚ and an LED status panel displays temperature‚ bottle status‚ and error codes. Cleaning instructions advise removing the water bottle‚ draining the unit‚ and cleaning the drain cap and silicon plug. The dispenser is compliant with UL and CE safety standards. For support‚ customers may contact the hotline at 855‑VIVA‑111. The model is compatible with standard 1.5‑liter and 0.5‑liter bottles from major manufacturers‚ ensuring easy replacement. Additional technical specifications include a built‑in 0.2 L per minute flow rate‚ a digital display with temperature presets‚ and a safety lock that prevents accidental dispensing. The unit’s power cord is 3‑m long‚ and it features a non‑slip rubber base. All components are certified to meet international safety standards. All features rated
Installation Guide
Place the Viva dispenser on a flat surface‚ close to a power outlet. Unpack‚ remove packaging‚ and ensure the water bottle is seated. Connect the power cord‚ then press the power button. Allow the unit to warm up before first use For safety‚ keep the area dry and clear
Pre-Installation Checklist
Before setting up your Viva water dispenser‚ verify the following items to ensure a smooth installation. 1. Power supply: Confirm a grounded 120V outlet within 3 feet of the unit. 2. Water bottle: Use a certified 1.5‑liter bottle‚ fully seated on the dispenser’s base. 3. Placement: Position the unit on a stable‚ level surface‚ leaving at least 12 inches of clearance on all sides for ventilation. 4. Environment: Keep the area dry‚ away from direct sunlight‚ and avoid placing the dispenser near heat sources or chemicals. 5; Safety: Ensure no cords or cables cross the foot traffic area. 6. Documentation: Have the user manual and warranty card handy for reference. 7. Tools: A flat‑head screwdriver may be required for minor adjustments. 8. Inspection: Check that the dispenser’s drain cap and silicon plug are intact and not damaged. 9. Testing: After assembly‚ power on the unit and confirm the display lights up and the water temperature indicator functions. 10. Final check: Verify that the dispenser’s safety lock is engaged and that the bottle is secure before daily use. Lorem ipsum dolor sit amet‚ consectetur adipiscing elit. Lorem ipsum dolor sit amet‚ consectetur adipiscing elit. Lorem ipsum dolor sit amet‚ consectetur adipiscing elit. Lorem ipsum dolor sit amet‚ consectetur adipiscing elit. Lorem ipsum dolor sit amet‚ consectetur adipiscing elit. Lorem ipsum dolor sit amet‚ consectetur adipiscing elit. Safety instructions for use. to maintain quality.!
Step-by-Step Setup
Unpack the Viva dispenser and place it on a flat‚ stable surface. 2. Connect the power cord to a grounded outlet and plug the other end into the unit. 3. Insert a certified 1.5‑liter bottle onto the dispenser’s base‚ ensuring it locks into place. 4. Remove the drain cap located at the bottom of the unit; if a silicon plug is present‚ slide it out gently. 5. Turn on the unit by pressing the power button; the display should illuminate and the water temperature indicator will cycle. 6. Select the desired temperature: press the hot or cold button until the indicator confirms the chosen setting. 7. Test the dispenser by pulling the tap; water should flow smoothly at the selected temperature. 8. If the water does not dispense‚ check that the bottle is seated correctly and that the drain cap is secured. 9. For maintenance‚ periodically remove the bottle‚ clean the dispensing nozzle with a soft cloth‚ and re‑install the silicon plug. 10. For any issues‚ contact customer support at 855‑VIVA‑111. Follow these steps carefully to ensure optimal performance and safety.
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Operation Instructions
Turn on the unit‚ select hot or cold via the button‚ then press the tap. Water will flow at the chosen temperature. For hot water‚ wait until the display indicates “Hot” before dispensing. For cold‚ the tap delivers chilled water instantly. Always check for leaks.
Using the Hot Water Function
To use the hot water function on the Viva water dispenser‚ first ensure the unit is powered on and the water bottle is properly seated in the dispenser chamber. Press the “Hot” button located on the front panel; the indicator light will turn amber‚ signaling that the heating element is active; Wait approximately 30 seconds for the water to reach the desired temperature. Once the display shows “Hot” or the temperature indicator stabilizes‚ lift the tap handle to allow hot water to flow. The dispenser delivers hot water at a steady rate‚ suitable for tea‚ coffee‚ or instant soups. For safety‚ keep your hands and face away from the hot water outlet to prevent burns. If the water does not heat‚ check that the bottle is full and the seal is intact. The unit’s internal thermostat will automatically shut off if the water temperature exceeds 90°C to protect users and maintain energy efficiency. After use‚ close the tap and allow the dispenser to cool before refilling or cleaning. For routine maintenance‚ remove the bottle‚ rinse the bottle holder‚ and wipe the hot water outlet with a damp cloth. Avoid using abrasive cleaners that could damage the heating element or the plastic components. For troubleshooting‚ consult the manual’s troubleshooting section or contact support at 855‑VIVA‑111. The hot water function is designed for quick‚ safe‚ and convenient use in both home and office settings.
The dispenser’s ergonomic design features a smooth‚ rounded handle that reduces strain during use. The hot water reservoir is insulated to keep the water hot for longer periods‚ ensuring that you can enjoy a steaming cup even after a brief pause. The unit also includes a child‑proof lock that can be engaged by pressing the lock button; this prevents accidental activation of the hot water function in households with young children. For energy conservation‚ the dispenser automatically enters standby mode after 5 minutes of inactivity‚ turning off the heating element while keeping the water bottle sealed. If you need to reset the unit‚ simply unplug it for 30 seconds and then plug it back in. The display panel will reset to its default state‚ ready for the next session. The hot water function is compatible with standard 1.5‑liter bottles‚ but the dispenser can also accommodate larger 2‑liter bottles if the model supports it. Always verify the bottle size before installation to avoid overflow or spillage. The unit’s compact footprint allows it to fit on kitchen counters‚ office desks‚ or small living spaces without compromising functionality. In summary‚ using the hot water function on the Viva dispenser is straightforward‚ safe‚ and efficient‚ providing reliable hot water for everyday needs. Enjoy convenience! Additional notes: Ensure the dispenser is placed on a stable surface and keep the area dry No spills. OK
Using the Cold Water Function
To activate the cold water feature on the Viva dispenser‚ first confirm the unit is plugged in and the bottle is seated correctly. Press the “Cold” button on the front panel; the indicator light will flash green‚ indicating the cold water system is engaged. The dispenser will deliver chilled water immediately‚ suitable for beverages‚ cooking‚ or cleaning tasks. For optimal temperature‚ allow the water to circulate for 10–15 seconds before drawing. Lift the tap handle to dispense; the flow is steady and the water remains cool. If the water does not dispense‚ check that the bottle is full and the seal is secure. Avoid using harsh chemicals that could damage the filter. The cold water outlet is designed to be spill‑proof; however‚ keep the area dry to prevent slips. For safety‚ keep children away from the tap during operation. The dispenser’s child‑proof lock can be engaged by pressing the lock button‚ preventing accidental activation. When finished‚ close the tap and allow the unit to cool. The dispenser automatically enters standby mode after 5 minutes of inactivity‚ turning off the cooling fan to conserve energy. For troubleshooting‚ consult the manual’s troubleshooting section or contact support at 855‑VIVA‑111. The cold water function is compatible with standard 1.5‑liter bottles; larger bottles may be used if the model supports it. Place the unit on a stable surface and keep the area dry. Enjoy convenient‚ instant cold water for all your needs. Additional notes: Ensure the dispenser is placed on a stable surface and keep the area dry. No spills. OK Enjoy!!.
Cleaning and Maintenance
Regular cleaning keeps the Viva dispenser hygienic. Remove the bottle‚ then wipe the interior with a damp cloth. Clean the drain cap and silicon plug weekly. Use mild soap‚ rinse‚ dry. Inspect filters monthly‚ replace as needed. Store in a dry place when in use!!
Routine Cleaning Procedures
To maintain optimal performance and hygiene‚ perform a routine cleaning of the Viva water dispenser every week. Begin by removing the water bottle and draining any remaining water. Next‚ detach the drain cap and gently clean the silicone plug with warm‚ soapy water‚ rinsing thoroughly to avoid residue. Use a soft‚ non‑abrasive cloth to wipe the interior surfaces‚ paying special attention to the water inlet and outlet ports. For the exterior‚ a damp microfiber cloth will remove dust and fingerprints without damaging the finish. After cleaning‚ dry all components with a lint‑free towel. Inspect the filter assembly; if it appears clogged or discolored‚ replace it according to the manufacturer’s guidelines. Finally‚ reassemble the unit‚ ensuring all seals are snug and the bottle is seated correctly. Repeat this procedure monthly for the filter and annually for a deep clean‚ which includes descaling the heating element with a vinegar solution. Proper cleaning prolongs the dispenser’s lifespan and guarantees safe‚ fresh water for users. By following these steps consistently‚ you can extend the life of your Viva dispenser and enjoy clean‚ safe drinking water at all times. Regular maintenance preserves the dispenser’s functionality and ensures compliance with health regulations. OK By keeping the unit clean‚ you reduce the risk of bacterial growth and maintain a pleasant taste in every cup. Follow the manual’s guidelines for filter changes to ensure optimal performance. Enjoy daily. OK
Troubleshooting
If the dispenser fails to dispense water‚ check the bottle placement‚ ensure the drain cap is removed‚ and confirm the filter is not clogged. For heating issues‚ verify the power supply and reset the unit. If problems persist‚ contact support at 855‑VIVA‑111. Contact aid
Common Problems and Fixes
Water does not dispense: Ensure the bottle is correctly seated and the dispenser door is fully closed. Remove the bottle‚ re‑insert it‚ and press the dispense button again.
Cold water unavailable: Check that the drain cap and silicon plug are removed. If the plug is still in place‚ it blocks the cold line. Remove the plug‚ then test the cold function.
Hot water not heating: Verify the unit is connected to a 120 V outlet. Reset the dispenser by unplugging it for 30 seconds‚ then plug it back in. If the issue persists‚ replace the heating element as described in the service instructions.
Leaking or dripping: Inspect the drain area for clogged filters or debris. Clean the drain‚ replace the filter if necessary‚ and ensure the drain cap is properly seated.
Display shows error code: Refer to the error code chart on page 10 of the manual. Common codes include 01 (bottle not detected) and 02 (overheat). Follow the corrective steps listed for each code.
For unresolved issues‚ contact Viva support at 855‑VIVA‑111 or visit the online help portal. All troubleshooting steps are outlined in the 16‑page user manual available on the manufacturer’s website;
Keep the dispenser in a cool‚ dry spot and avoid overfilling the bottle. Check the water level indicator regularly and replace the bottle when the level is low to ensure reliable operation.now
Warranty and Support
All Viva water dispensers come with a 2‑year limited warranty covering manufacturing defects. For claims‚ call 855‑VIVA‑111 or email support@viva.com. Service centers are listed on the official website. Follow the warranty instructions on page 12 of the manual. Contact us
Warranty Coverage and Contact (855‑VIVA‑111)
Viva water dispensers are covered by a two‑year limited warranty that protects against manufacturing defects and parts failures under normal use. The warranty period starts on the date of purchase and applies only to the original owner. If a defect is detected‚ the customer must contact Viva Customer Support within 30 days of discovery. The support team will verify the claim‚ provide troubleshooting steps‚ and‚ if necessary‚ schedule a technician visit or arrange for a replacement unit. All warranty service is performed by authorized Viva technicians and requires the original purchase receipt and serial number‚ which can be found on the back of the unit or in the user manual. For assistance‚ call the dedicated toll‑free line 855‑VIVA‑111‚ available Monday through Friday from 8:00 a.m. to 6:00 p.m. local time. Calls are free of charge and can be placed from any phone. Alternatively‚ customers may email support@viva.com with a brief description of the issue‚ the serial number‚ and a photo of the unit. The support portal on the Viva website also offers live chat‚ FAQ resources‚ and downloadable service guides. All warranty claims are processed within 48 hours of receipt of the request‚ and the customer will be notified of the next steps via email or phone. For international customers‚ Viva provides a list of authorized service centers in the country of purchase. The warranty does not cover damage resulting from misuse‚ accidental drops‚ or modifications to the unit. By following the instructions in the user manual and maintaining the dispenser according to the cleaning schedule‚ customers can help ensure the longevity of their device and keep the warranty valid. For any questions about coverage‚ please call 855‑VIVA‑111 or visit the support page on the official Viva website.